What Permissions Can Staff Members Have?

You can assign one or more of the following permissions to each linked staff member:

• Manage Page – Edit your venue’s profile and details
• Manage Campaigns – Create, update, and manage marketing campaigns
• Manage Posts – Publish news, events, and updates
• Validate Vouchers – Scan and redeem TownFish digital vouchers via smartphone

  

How to Add Staff Members

Follow these steps to invite and manage your staff members:

1. Go to Your Campaigns Dashboard
   • From your profile page, click the paper plane icon in the top-left corner to open your Campaigns Dashboard.
2. Open the Invite Staff Page
   • In the Campaigns Dashboard, click the tie icon in the top menu to access the Invite Staff Member page.
3. Send Invitations
   • You can:
     • Invite existing TownFish members by entering their username.
     • Invite non-members by entering their email address (they’ll be prompted to register).
     • Invite multiple users by separating usernames or emails with commas.
   • Click the “Invite” button once you’ve entered the details.
4. Assign Permissions
   • Invited users will appear under the “Pending” list.
   • Click the three dots (⋮) next to a user’s info to assign or modify their permissions:
     • Manage Page
     • Manage Campaigns
     • Manage Posts
     • Validate Vouchers
5. User Acceptance & Linking
   • Invited users will receive a notification:
     • New users will be taken through a quick registration process.
     • Existing members will be linked immediately once they accept.
   • Once accepted, they’ll see your venue listed in their profile menu with granted permissions and quick access to your:
     • Venue Page
     • Campaigns Dashboard
     • QR Code Validator
6. Unlinking Staff
   • Staff members can unlink themselves at any time via their profile menu.
   • You can also unlink a staff member:
     • Return to the Invite Staff page.
     • Scroll to the user you want to remove.
     • Click the three dots (⋮) and select “Unlink User.”

Tip: Only verified business accounts can invite staff. If you’re unable to access this feature, ensure your venue is properly verified in the system.