Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /var/www/vhosts/help.townfish.com/wp-content/plugins/ht-knowledge-base/php/ht-knowledge-base-restrict-access.php on line 115

Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /var/www/vhosts/help.townfish.com/wp-content/plugins/ht-knowledge-base/php/ht-knowledge-base-restrict-access.php on line 123

Warning: Cannot modify header information - headers already sent by (output started at /var/www/vhosts/help.townfish.com/wp-content/plugins/ht-knowledge-base/php/ht-knowledge-base-restrict-access.php:115) in /var/www/vhosts/help.townfish.com/wp-includes/feed-rss2.php on line 8
Managing Your Account – Help | Townfish.Com https://help.townfish.com TownFish Knowlege Base Wed, 23 Jul 2025 11:14:18 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.8 How do I change my username? https://help.townfish.com/knowledge-base/how-do-i-change-my-username/ https://help.townfish.com/knowledge-base/how-do-i-change-my-username/#respond Tue, 24 Jan 2017 21:21:39 +0000 http://townfish.com/help/?post_type=ht_kb&p=66 To change your username click on the account menu icon in the top left of the top bar to open the sliding dashboard and click on “Account Settings”. You can change your username here and click save to complete.

]]> https://help.townfish.com/knowledge-base/how-do-i-change-my-username/feed/ 0 How to I change my email address? https://help.townfish.com/knowledge-base/how-to-i-change-my-email-address/ https://help.townfish.com/knowledge-base/how-to-i-change-my-email-address/#respond Tue, 24 Jan 2017 21:16:58 +0000 http://townfish.com/help/?post_type=ht_kb&p=64 To change your email address click on the account menu icon in the top left of the top bar to open the sliding dashboard and click on “Account Settings”. You can change your email address here and click save to complete.

]]> https://help.townfish.com/knowledge-base/how-to-i-change-my-email-address/feed/ 0 Can I change my location? https://help.townfish.com/knowledge-base/can-i-change-my-location/ https://help.townfish.com/knowledge-base/can-i-change-my-location/#respond Wed, 01 Mar 2017 13:15:56 +0000 http://townfish.com/help/?post_type=ht_kb&p=356 If you have moved you can update the location on your profile, however this will mean you will be associated to a new set of locations with new permissions to post content, you may not be able to change it again for a set period of time (14 days).

We do track the change frequency when a member changes their location and restrictions are in place that prevent locations being changed too frequently to protect our members from potential spam.

If you have changed your location by mistake and you are not able to change it back again immediately, please contact us at support@townfish.com

 

 

]]> https://help.townfish.com/knowledge-base/can-i-change-my-location/feed/ 0 How do I reset my password? https://help.townfish.com/knowledge-base/how-do-i-reset-my-password/ https://help.townfish.com/knowledge-base/how-do-i-reset-my-password/#respond Tue, 24 Jan 2017 21:16:37 +0000 http://townfish.com/help/?post_type=ht_kb&p=62 To reset your password click on the account menu icon in the top left of the top bar to open the sliding dashboard and click on “Account Settings”. Here you can create a new password by adding your existing password and entering the new one. Click Save to reset.

]]> https://help.townfish.com/knowledge-base/how-do-i-reset-my-password/feed/ 0 What if I foget my password? https://help.townfish.com/knowledge-base/what-if-ive-forgotten-my-password/ https://help.townfish.com/knowledge-base/what-if-ive-forgotten-my-password/#respond Tue, 28 Feb 2017 22:09:42 +0000 http://townfish.com/help/?post_type=ht_kb&p=333 If you happen to forget your password you can easily reset it by doing the following:

  1. Visit the homepage and click Login
  2. Click Trouble signing in?
  3. Enter the email address associated with your account and click Request New Password
  4. You will receive an email with a secure link that will allow you to reset your password. If you don’t receive the email, please check your spam folder.
  5. Reset your password and Login
]]> https://help.townfish.com/knowledge-base/what-if-ive-forgotten-my-password/feed/ 0 How do I sign out of my account? https://help.townfish.com/knowledge-base/how-do-i-sign-out-of-my-account/ https://help.townfish.com/knowledge-base/how-do-i-sign-out-of-my-account/#respond Tue, 28 Feb 2017 22:30:04 +0000 http://townfish.com/help/?post_type=ht_kb&p=340 To sign out of your account:

  1. Click on the menu icon to the right of the top menu and open your account menu.
  2. Scroll down to the bottom and click Sign Out
]]> https://help.townfish.com/knowledge-base/how-do-i-sign-out-of-my-account/feed/ 0 Can i use my Twitter account to sign into my TownFish account? https://help.townfish.com/knowledge-base/can-i-use-my-twitter-account-to-sign-into-my-townfish-account/ https://help.townfish.com/knowledge-base/can-i-use-my-twitter-account-to-sign-into-my-townfish-account/#respond Tue, 28 Feb 2017 22:20:34 +0000 http://townfish.com/help/?post_type=ht_kb&p=338 Yes, if you registered using Twitter you can simply click Sign In with Twitter and will link with your TownFish account and log you in.

If you have not previously registered a TownFish account, it will prompt you to register first.

]]> https://help.townfish.com/knowledge-base/can-i-use-my-twitter-account-to-sign-into-my-townfish-account/feed/ 0 What’s the difference between a personal account and business account? https://help.townfish.com/knowledge-base/personal-account-business-account-difference/ https://help.townfish.com/knowledge-base/personal-account-business-account-difference/#respond Tue, 24 Jan 2017 21:14:47 +0000 http://townfish.com/help/?post_type=ht_kb&p=58

Both account types operate and function in the same manner and have the same privileges and permissions on TownFish.

A business account allows business members to be identified as a business and display slightly different personal information on their profile such as their business address, phone number, and certain amenities. A personal account allows members to display their personal information such as birthday, gender, home location, etc.

It also means when members are searching for other members they can easily distinguish between businesses and people.

Both account types are free.

]]> https://help.townfish.com/knowledge-base/personal-account-business-account-difference/feed/ 0 How do I close my account? https://help.townfish.com/knowledge-base/how-do-i-close-my-account/ https://help.townfish.com/knowledge-base/how-do-i-close-my-account/#respond Tue, 24 Jan 2017 21:22:43 +0000 http://townfish.com/help/?post_type=ht_kb&p=70 To close your account click on the account menu icon in the top left of the top bar to open the sliding dashboard and click on “Account Settings”. You can click on the button “close account” and your account will be closed.

]]> https://help.townfish.com/knowledge-base/how-do-i-close-my-account/feed/ 0